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Ordering

Payment:

We accept most major credit and debit cards.

Ordering:

When ordering online please check the date you choose for delivery carefully to suit your needs.  
Directly after completing your order and payment made, an order confirmation will be sent to you by email.  Please check this to see that the delivery address is correct and the delivery date as requested. 

We cannot be held responsible for incorrect addresses or postcodes, or deliveries not made due to the recipient not being available.

Delivery:

National delivery is available to most UK mainland destinations. Orders for international delivery please contact us directly.

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UK Standard delivery orders are despatched within one working day of the order being placed. Delivery time is an estimated 2 - 5 working days via Royal Mail. If no one is available to accept the delivery a calling card will be left to arrange re-delivery or collection from a local sorting office.

Our chocolate pizzas have a long shelf life allowing you to use our standard service and take delivery a few days before a particular date to avoid disappointment.

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UK Nominated and Next Day delivery orders are despatched up to 2pm on the day of ordering. Delivery time is next working day via DPD couriers. If no one is available to accept the delivery a calling card will be left and re-delivery will be attempted the next working day. Alternatively DPD can be contacted via the calling card to arrange a more suitable date.  If you wish to change a delivery address after despatch, this is possible however if it is to a different post code area to the original delivery address, there will be an additional charge for this.
If no one is available on the second attempt the parcel will be returned to ourselves. In this event if you wish the parcel to be sent out again, there will be a new additional delivery charge incurred. Courier deliveries are made any time during the day, for this reason please consider if a work address for delivery may be better than a home address.
An email will be sent on the day of delivery confirming an estimated delivery hour slot.
We do not make deliveries on a Saturday.

Delivery costs are as follows:
UK Standard delivery:
£3.95 – 1 item
£4.95 – 2 or more items

UK Nominated & next day delivery.
£5.95 – 1 item
£6.95 – 2 or more items


Scottish Highlands & Islands delivery:

Next day service available in - AB10-25 area postcodes only.

Two day service available in:

AB31, AB32, AB33-38, AB44-56 & IV30-32 postcodes.

FK17-99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50, AB36-38, AB55-56 and all IV postcodes.

HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3


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Telephone order and  local collection:
Please call on 0115 9894254
Office opening hours are Monday to Friday, 9am to 5pm, excluding Bank Holidays.

Collection is available from our address: Unit 8 Manvers Business Park, High Hazles Road, Cotgrave, Nottingham. NG12 3GZ.

 

Returns :

We hope your order is to your complete satisfaction. If there is a problem please contact us and we will aim to fix things for you as soon as possible.

 

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